Jodohost is down!

deepscan,

We aren't down and haven't been down at all.

I'd recommend sending a traceroute. There is definitely an issue on your ISP side causing this, or in the route between, but out of our control(except to send some quick report to network possibly if you can get us traceroute, and preferably winmtr results)

http://alertra.com You can do a spotcheck here and verify around the world we are up and fine.
 
Hi Stephen, this is what I'm getting for www.jodohost.com

traceroute to 64.187.100.243, 30 hops max through WAN1 protocol ICMP
1 10.20.20.219 600 ms
2 202.7.176.197 600 ms
3 202.7.171.49 600 ms
4 202.7.171.73 600 ms
5 202.7.171.137 600 ms
6 207.114.154.1 600 ms
7 66.192.242.190 600 ms
8 66.79.147.146 600 ms
9 66.79.144.162 600 ms
10 69.25.0.77 600 ms
11 216.52.162.66 600 ms
12 Request timed out. *
13 Request timed out. *
Trace complete.

My sites are losing on step 12 & 13 as well
 
really need some more details:
http://www.pingplotter.com/freeware.html (if on Vista or windows 7)

http://winmtr.sourceforge.net/ (best if on xp/2000/etc windows)

need you to run these for a while to get stats over a couple minutes.

you can PM the results to me, or email from gmail or other webmail to the support desk, it is up and going so we will certainly get it.

btw a 600ms first hop and all rest also saying 600ms, is VERY odd. Looks your ISP is messing with things in a bad way.

I also will point you here: http://support.jodohost.com/showthread.php?t=18176

You both have one major thing in common, same ISP.....
 
Hi Deepscan
My provider is TPG internet here in Australia. This morning I could magically connect to jodo and my reseller panel. FTP is now working in to jodos network for me. If you're with the same provider see if you can connect now. Personally Im going to report my provider to the industry ombudsman as they refused to address the issue and Im in the process of moving to a different provider

I guess that dns warning they(my ISP) were blaming must've magically fixed itself :D

during this my tracerouts were timing out at this IP 69.25.0.77
 
Thanks Stephen and cdog.

Issues was indeed ISP related. Tech support could not explain why/how it happend but as for the record, changing ISP password fixed the problem.
 
They did the same for me but it didnt work, it did using different login details supplied by their tech support, but returning to my original login with a new password took me back to where I started. I've switched to exetel and hope i'm not going from the frying pan into the fire

UPDATE
Cant connect to jodos network again, Im absolutely over this ISP.
Can you connect this morning deepscan?
 
Changing a password should be a matter of setting a password in LDAP/unix/RADIUS server and that is the end of it, it should have no impact on the connection.

Realy wonder what is up with this company and their "workarounds", never heard anything quite like this, they aren't even logical.
 
UPDATE
Started with a new ISP today. My connection problems have disappeared.
If you're in Australia i'd recommend that you think seriously before using TPG internet as an ISP, my personal experience with them has been less than admirable
 
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