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thanks for the info folks.

Yes. Very true. The database was down for a couple of mins, and when i tried to raise a ticket., the ticket system too gave the same database error. (too many connections). Thats why i got over live support (chat), and spoke to Nidhi. Nidhi corrected the database problem., But immediately...

Can you let me know what exactly the issue was ? The site was working pefectly fine till 3 PM IST. Then there was a database outrage (too many connections). Even your support/ticket page was giving the same database error!!. After that, when the database was set right, this problem...

Finally issue resolved : 12.30 AM Monday, after this post on the forum.

I am having a nightmare with sunday support. My site is not accessible for the past 8 hrs, and the support people are not in a position to fix it. The same problem has occured once before and at that time, the same problem was fixed in a matter of minutes. Today, the support just sucks...