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Just want to give you guys an update about this matter. We received a reply to our ticket, and the support gave us a new address to access the webmail that is implemented after ip migration. Thanks to Maheep that we now can access our email accounts with the new address without problems...

I just received the confirmation emails for the tickets I opened 4 hours ago. They are: #BHU-49770-321 #BSU-25880-578 Both tickets are asking for asistance about this webmail problem. Please reply to any of them and disregard the other one. Thanks. Also, here is a bit update: Still...

Now I can't even get on the log in page for Squirrelmail. The page just wouldn't load to my borwser. Is this the by-product of the email delaying? Seems kind of odd. Please advise. Thank you. May Lilly eMayTrix Studio webmaster at www.flagsimporter.com

I've dropped support tickets about this problem, but the tickets didn't show up in the ticket system, nor did I received any ticket numbers via email. We've been using Squirrelmail without any problems, but since this morning, we couldn't access it anymore. After typing the access info and...

The website is working very well now. The orders received in the past hour are correctly recorded in the database. My phone finally stopped ringing about the problems in the website (now the managers are writting emails to me and complaining about the sales they lost during the weekend...

Thank you for pointing it out, doctorallia. The typo is corrected now.

After monitoring the website for about an hour to make sure that no session is dropping, I set the session.timeout for managers back to 120 (it was changed to 600 last week) because I read that setting a session too long eats up sever's resouces. No changes were made on the session.timeout for...

Admin and customer ends at the same domain (www.flagsimporter.com). No subdomain was created and used. The other domain was created to host the origianl website when my client asked me to move the website out of the old host where they didn't have access to the domain control panel for...

Thank you very much for resloving this issue. The management part of the website (for managers) seems working perfectly after this problem is corrected. The shopping cart (for customers) still seems to be a little bumpy every now and then. So far none of the orders are reocrded in the...

Website watch update: I've been checking the website for the past hours (it's 11:07 am here), and the website works beautifully. Thanks to all the support personnel who spanding their precious time reloving the matters :D

Dear Manager of Windows Operation, It's been almost 20 hours since Deepack answered my ticket and said that the ticket would be forwarded to you. Any updates yet? Please feel free to contact me if you need additional information to investigate the "unexpected termination of seesions"...

Website watch update: Website is checked today at 8:50 am. It works beautifully :)

10:16 AM now and website works beautifully. I'll keep tracking it for the weekend and a few more days next week. Thanks to Nathan for checking the site early in the morning. I really appreciate all the attention I got from the board here. Make me feel that I am not alone when any thing...

Thank you very much for the timely response. A little update for www.flagsimporter.com. It's now 12:52 pm here and the website loads fast...just like what happened yesterday...slow in the morning but fine in the afternoon. Unfortunately many customers of this website are from East Coast...

Thank you for looking into this problem. I searched the forum and didn't see any problems with Win7, but the website "www.flagsimporter.com" does run slow as of now. Also, the last ticket I opened is ADM-41063-290. Still waiting for "a reply to my reply". Please kindly check the ticket and...

Hi All, My client's website has been on Win7 for a few months, everything runs amazingly until the past few days (including today). The website loads very slow in the morning (I am in LA). My client is freaking out and keep calling me. Is there something I sould be aware of? Note that...