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Oddly enough I just recieved a response to my ticket. And the live chat seems to be open now too. Perhaps it was a bit early to jump the gun! I'm looking forward to doing business with JodoHost if the support is as friendly and fast as most say.

Hello, I found JodoHost through a web hosting forum and decided to give it a look. I was very interested from the start. I opened a trial account to test out the services, and now I have a problem. Do support tickets from trial accounts get read at all? I am having a problem with CF and...