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Hi, Is it possible to provide email only hosting? This is the scenario: Customer has a website at www.theirdomain.com. However they do not, for whatever reason, use email through their site. They perhaps use Gmail or Hotmail or their ISP email addresses. Is it possible for me to sell...

I deleted my message because of the miscommunication. I was confused too thinking about which one was "greater" 5.2.14 or 5.2.4. I deleted the message because I would not want to put Jodohost in a bad light due to my part of the misunderstanding. I am overall extremely happy here. Thanks for...

Hi, Is it possible to upgrade EasyApp to the current versions? Autoinstalling old versions of software such as Wordpress is a surefire invitation for hack attempts it seems to me. Thanks.

How would that affect current sites which use the current branded name server? Would they be down? Would all data, emails, etc. have to be moved to the new reseller account?

Change the whole deal. Right now we aren't doing any hosting per se - only internal and family sites - but are close to offering it to outside clients. Thanks, Mark

Right now our main name servers use our company name. Is it possible to change that to another "branded" name server name? Thanks, Mark

Thanks for the update. We've almost always had stellar support from Jodohost so I'm accustomed to quick replies. :] Mark

I am waiting on ticket # HLQ-94531-341 to be addressed. I've asked for the status with no response. Can anyone help? Thanks, Mark

Hi, I can't access http://r17373.res.m****here.biz/psoft/servlet/psoft.hsphere.CP or https://cp.m****here.biz/psoft/servlet/psoft.hsphere.CP and some sites are down due to DNS issues I believe. Is there an issue or is it just me? :) Thanks, Mark

BJK-38002-746 was resolved. Thank you.

This recently started happening to us too with new CMS installs. From the above posts I understand that support may be able to do exclusions on certain folders or how does this work? Does it have to be done manually for each affected domain? Thanks.

Thanks for the reply. I've made that change and will see how it works. Mark

Hi, For one of our plans we set the maximum disk space to 500 MB. After a particular account was set up, we changed it to 1 GB for all accounts using that plan. In that account's end user control panel we changed the allowed space to be the higher amount but we still get overlimit...

Thanks for the quick reply. Since this isn't my official name servers (associated with my domain name) 2 questions: 1. Does it matter what I put in the prefix at Godaddy? They want something like XXX.MyDomain.com. 2. Do I have to do anything in Hsphere for these "alias" name servers...

Here's a hypothetical situation that applies to something I want to do. Let's say I'm a successful and respected doctor who signed up with a reseller account to host my professional site as well as several hobby sites. I'm not going to be reselling but just want to control all my domains...

I outlined my troubles here: http://support.jodohost.com/showthread.php?t=5215 To follow up is it possible to add/change the name of my DNS/name servers? On the previous host it was dns1/2.mydomain.com. Here it's ns3/4.mydomain.com. If somehow I could change that or add the dns1/2 to...

Thanks for the quick reply. The reason for the change to the main business account in the first place was so that we could tie our domain name into our internal corporate network DNS wise. If I use another service domain (that I have the Godaddy information for) can I still do that or not...

I already sent in a ticket on this but I'm not sure the person understood the issue so I'll try it again. I signed up this morning with you from another HSPHERE webhost. At that host my service domain was ServiceDomain1.com and that was registered with GoDaddy as the name server etc. like...