Hello,
If you have old CSR, then you can renew your ssl certificate use old CSR. If you have not then you can generate new CSR through control panel after disable installed ssl.
If you are not able to import mysql database through phpmyadmin, please upload your mysql database backup file (.sql) under your ftp location and open a ticket with database details, Tech support will restore your backup file on your mysql database.
Hello Nemedi,
There is no any way to create application directory through hsphere control panel. Please open a ticket with domain name and directory name, Tech support will create application directory for you.
Mail4 SMTP timeout issue has been fixed and mail4 server is working fine. Sorry for the inconvenience caused. This was caused by the RBL at ORDB not working properly.
Try to post again in email support and PM with me if you will getting same error. You can also open ticket about SPF setting issue, we will update you in your ticket.