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Customer -to-be! not yet signed up, but stalking your forums and liking it so far. My current hosting provider has not given enough reasons to move, just not yet. In any case I am evaluating for possible spreading of my services to offer premium redundency (ue HSphere on other side as well)...

I believe sub-domains work and function as equal to domains. getting email to [email protected] should not be an issue. Each sub-domain or domain gets it's own email area to define limited only by the resources you have with your hosting plan.

So given a scenario, reseller will have separate areas for signup, soliciting Domain Name registration first. Once registered, signup for HSphere will proceed. Customer will need to accurately provide domain name he has already signed up. In any case, HSphere will procced without checking...

This means the HSphere function to register domains will NOT work? It means that customers will need to signup on Directi reseller control panel? I have experience with other Hsphere provider that offers registration through OPENSRS only, locking costs at $15, that's the reason I am asking b4...

TQ, so in short, VPS is really for those wanting to run special programs that require total server control like root access etc. I acn understand this part. Therefore it goes to say, running in VPS mode requires advanced Unix skills. Another issue is of speed. A VPS basically allocates...

So far no reply, so I am going to bump this up. Is domain registration integration into HSphere supproted for third-party registrars, specifically Directi?

Thank you for the reply. It is my understanding that under a DDoS attack, and depending on it's nature, there is little an administrator can really do other than blocking the originating IP at router/firewall level. Is this correct? I was hoping you could enlighten me on the contingency JODO...

I might add that if you are just starting out as a reseller, it would be probable your customer base will grow slowly, few signup at a day at the most. In such cases, it is 'liveable' to use something like PayPal. In fact is is advantageous as all signups can be moderated to avoid abuse and...

KAYAKO has got great stuff, maybe look at this solution. I have used HelpCenterLive which has good features. I suppose a commercial system like KAYAKo is better. In any case, the guys from PSOFT should be listening and incorporate live support and/or chat systems into HSphere support system

What does a VPS do in what scenario is it better On this subject of VPS, since it is offered in the reseller plans, I would like to learn more. What difference will this make to me? In what situations will this feature make a difference? What kind of users will need this feature?

I think I found it on the descriptions pages on the main website. Now I am clear on the server specs. I would like to know if your servers have ever been under DDoS attacks and any reference to these situations; how everything was played out?

Wondering if there is a specification list of servers, specifications and functions within your HSphere cluster? Could you provide information about the data center and its network setup/architecture? Of particular interest is the internet connectivity and backup/redundency built into the...

Can jodohost confirm Directi registration can be integrated with HSphere? I had started a thread in Pre-sales forum and would be perfectly happy if admin/mod can move it over, or even delete it.

I have a signup with ICANN registrar that looks and feels like the one you are using (the software looks all the same) at Directi. 1) Do your HSphere panels offer built-in integration to Directi? If Yes, 2) Do your HSphere panels allow/enable full pricing control for domain registrations...