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Does this mean that the only information sent from H-Sphere to my payment gateway provider during the signup process is the name on the credit card, the number and the expiration date?

Yes. Any ideas?

I need help determining why a recurring monthly transaction has failed. H-sphere's automated processes sent me an email stating: While the Accounting system processed User: MyClient Account: XXXXXX Plan: Hosting Plan Name Date: Sun Jun 12 04:04:08 EDT 2005 ===========================...

Given the price structure of your current offerings, I'm sure whatever price JodoHost offers will be fair. My only concerns with a sub-license are product support and version updates. How would these be handled with a sub-license? Thanks

I was interested in leasing a Cerberus license from JodoHost and handling my own support. I thought maybe you might offer a discount compared to leasing directly from Cerberus. Thanks

Hi, What do you charge per Cerberus Helpdesk license to use with my JodoHost reseller account? Does the license include Cerberus Public Support Center? Thank you

My experience has taught me that a good knowledgebase means an informed customer, a happy customer, and less time spent answering support tickets; and if I use the anonymous support system you are offering my customers will no longer have access to the knowledgebase I've created in H-Sphere. Of...

Hi, I'm interested in using your anonymous support system, but I feel I need more control over the Cerberus Helpdesk; specifically the Knowledgebase. Would it be possible to implement my own Cerberus Helpdesk then route all support tickets to your support system? Thank you.

Hi JodoHost, I just read a review of your reseller services at Reseller Connection and I couldn't agree more with their summation. :D I moved my reseller business to JodoHost a few months ago and have been pleased with my decision to do so. You have always provided courteous, timely, and...

Check out Payquake. I used their Pay-for-Play option when first starting my H-Sphere reseller business. I've never used anyone else other than PayQuake, so I can't compare services, but I can tell you I never had a problem and customer service was very helpful to this newbie. The advantage of...

I've been using Authorize.net close to a year and I have had no problems. Highly recommended. If you are just starting your business and will have few sales, I recommend using an Authorize.net reseller.

Hi, My current merchant gateway referrer url points to https://cp.mydomain.com:8443. Do I need to change this to https://cp.mydomain.com due to the updates made to control panel access this past weekend? Thanks.

Could you please advise those of us considering moving H-Sphere accounts from one host to Jodohost how to start? I think it would be helpful for those who want to move, but have serious concerns due to our lack of experience doing something like this. For starters, what considerations do I...

Just a quick follow-up on this thread. I signed up for a Silver Host reseller account and made a request that day for a Zend Optimizer install. The install was made within 36 hours. I unfortunately failed to request an install of the version my script required; the install that was made...

Thank you for the quick reply. Can you tell me if Zend Optimizer and cURL is installed on both Linux and Windows platforms, what versions if they are, and if not can you install them for me? Do any reseller plans have access to streaming media servers? i.e. Real and/or Windows Media...

Oh, so the H-Sphere reseller plans are not VPS? I can only sell VPS through my H-Sphere reseller plan? If yes, then I wouldn't have root access to my H-Sphere SilverHost Reseller plan, right?

Do H-Sphere VPS reseller accounts come installed with Zend Optimizer and cURL? If so, what versions? If not, are you aware of any conflicts that Zend Optimizer or cURL may cause with H-Sphere if I install both on my VPS account? Thank you