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Please send a ticket with all your DSN details,such as database name,login name and password so that i can modify the dsn accordingly to fix the error messege on your site.

ASP on win2 has crashed twice due to ODBC. The server has been patched and we are monitoring it. It will be rebooted after some hours for some changes to take effect. For PHP, Kindly open a ticket with problem description.

Asp Upload And CDONTS are available now on win2.

This has been done.

IIS will be restarted on win2 for component installation in a short while.

Our developer is working on Control panel and thus it is down for a short period. It will be available soon.

IF you are hosting many client websities inside a single account then you need to send a ticket to support with the site details such as wesite name and corresponding user name. And they will create subftp accounts for the respective domains and grant then the right to view their Awstats and...

HI, There is no such issue reported or identified on win7 server, but if you still face this problem, Do send us a support ticket with the exact link of site. We have maintained the same response time with the new support system too and thus no ticket takes so long(as told by you) to be...

It was rebooted after getting some updates. Is up and working fine

I have checked and your ticket (51061) have already been replied. Please check and update the ticket if you still face any problem.

We do not have any mail issues.Please send us a trouble ticket with complete details so that we can investigate. We have denied mass-mailing on our mail server as described in the following thread http://support.jodohost.com/showthread.php?t=3699&highlight=massmailing

Hi, I have checked and found that the ticket you have submitted have a diffrent detination,that is you have created a ticket from your cutomer's control panel which have reached to your administrative account. You can get the ticket in your admin control panel under ticket...

A Reseller at JODOHOST is a person who bills and supports his or her own web hosting clients. You purchase our hosting accounts at a discounted price and resell them to your customers at your own price. You are in control of your site and your customers. We become invisible to your...

Sorry for the inconvinence but the Upgraded RAM is malfunctioning thus we are Replacing it with another RAM chip of 1 Gb.

Your Existing database along with the account can be transferred to your reseller plan and then you need to create 4 or 5 (As many as you need) databases in any account,under your reseller plan and give us their names along with the login names So that we can replicate the existing database to...

Yes Exactly, You need to submit a trouble ticket with the account or domain name for which you are getting the above mentioned error.

The Task has been completed.Please update the ticket in case of any further queries.

I have gone through your conversesation with Ranjan and The existing user in backup which owns objects in backup can not be allowed for the new database so we need to remove that user,leaving your objects,And thus the restoration process will take some time.as illustrated to you on live chat...

HI, Both of your tickets (45738 And 45739)are in progress as there are some settings left in your reseller control panel and we are working to complete those settings.

Some times During the final Phase of Backup operations You may encounter this message(probability 1%).But you can retry creating the ticket, and other than ticket we have some more options for client support and they are: 1) live chat...