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Ok. Is there not even a way to add some text informing customers not to use it somewhere near that feature? This is causing me big grief. I am constantly having angry customers because they think I am not responding to them. Since jodo is the only one using dpsam using hsphere that I know of...

hi Customers email my company (me being a reseller) for support. I respond to them. Then later they say "Why have you not responded?" This has been happening frequenntly so I have ruled out the problem being on their receiving end of my emails. Then I stumbled across a customer who...

Oh I see. Please contact the company that hosts your email and tell them their spam filtering maybe preventing emails. Other then that, I am not sure. I know how desparate it can be regarding email issues like this. However, Bellnet "may" be allowing spammers to sends spam out too easily and...

Jodo tweeked their spam, settings. I still have to confirm with customer if it is actually working now or not. QuietCalme

Hi Stephen Would it be possible to email me the answers as well. I have a customer that wants to do mass emailing and I am a bit concerned about it. THanks QuietCalm

HI I have customer complaining that when users of bellnet.ca email jodo servers a bounce back that we are blacklisted arrives. I did a look up and found this so far: Spam Database Lookup - 64.187.103.252 TQM-SPAMTRAP LISTED (127.0.0.3) TXT= "Escalated Listing: DNSBL Removal...

Customers using bellnet.ca smtp emailing my customers on jodohost are getting bounce back messages like this: Subject: Undelivered Mail Returned to Sender > This is the mail system at host dspam1.local. > > I'm sorry to have to inform you that your message could not > be delivered to...

Psoft just does not seem to care about anything in their billing portion of hsphere and have made VERY VERY little change since te beginning... even with tons of users asking for features. This one should be a no brainer but.. well.. that's psoft. They got a great panel but the billing has holes...

My tickets submitted are not showing in hostory and also no confirmation email. Please check and fix < I have a serious problem for a website and need to submit a ticket. I have been waiting for live chat soo long now and the customer is pissed. QuietCalm

You can also go to the customer Control panel and go to "FTP USER". THe hostname shows the server as well. Sometimes you are already in the customer CP and it is a quicker way to obtain this information. 8) Cheers, QuietCalm

Thanks for the input Stephen, but I am sure I could hire a php programmer to do this but many of my customers are using formmail and that is why I ask. They are asking me. It is formmail I am asking about. ;) QuietCalm

Hi I know I can secure a formmail form page on my site with a cert, but how can I secure between the form and the email account? Is there a way to do this with formmail? WOuld I secure the email account itself and if so.. how do I do that in hsphere? QuietCalm Sorry for duplicate...

Hi Tanya, I did ask Paypal and they said you can only have one url. Also, they will not allow me to open a second account to do this either. I will have to ask the bank gateway I am thinkg about using as well then. Hopefullt the pass thru will work. QuietCalm

This is a question for jodo.. I just found this new little add on for hsphere at hsphere templates: PaypalIPN v0.0.1: http://www.hspheretemplates.com/free.php (No longer do you have to setup your IPN in paypal for Hsphere. This addon will pass the URL in the code to Paypal.) As a...

I agree with you. Jodo support has been, well, excellent! And I am very happy with them as a supplier. :D But sometimes the customer asks me "what happened?" after it was fixed and I just shrug my shoulders. A little detail would certainly help and I second your suggestion as postive...

I have more then one hsphere reseller control panel, one with jodo and one with another supplier. I am considering moving to a payment processing company for automatic billing /renewals for customers. Once a customer pays, the amount would be applied to their account balance. Great.. but...

Oh ok.. Well in that case... let's hope it snowballs right into my pocket $$$. HEHE (just kiding of course) :D I am always open to new offerings to resell.;) QuietCalm

If you feel strongly about this as a feature may I suggest posting at psoft's forum at http://www.forum.psoft.net/forumdisplay.php?f=3 They make the software and are the only people to maybe add a feature. But to my knowledge psoft has done very little with their online billing system as...

I second that post! However after reading the post in announcements, i sort of feel like a person who has been given cookies but no milk. lol :D I am very curious about the new services. Give us a hint will ya? hehe QuietCalm

Re: True Private label Reselling hmm actually after looking acelerate website over.. it is not bad because their pricing is higher for the moment anyway. :] Yes, currently my resellers at the other provider can see the netblock owner, but they do not offer what we do and we partner with...