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  1. jimsau

    Your domain proggie has serious issues

    I have always had weird errors when trying to access your domain name sales. this is the most recent when I went to check a domain name: Error Message : An IO erro occured while sending to the backend - Exception: java.net.SocketException: Broken pipe Stack Trace: java.net.SocketException...
  2. jimsau

    Question about features

    Thanks. 8)
  3. jimsau

    Question about features

    Do we have access to all of the same scripts / components / features etc that you show in your lists? I am trying to set up my plan comparison tables. What about things like the Dual Xeon 2.4GHZ servers ? How do we sell domains through h-sphere or can we? Thanks
  4. jimsau

    connecting with Dreamweaver

    If you are dedicated IP then switch dw to that IP.
  5. jimsau

    connecting with Dreamweaver

    are you dedicated ip or shared?
  6. jimsau

    Ticket Support Crew

    LOL, I went back and edited some frustrations as well but that edited notation told on me. heh :rolleyes:
  7. jimsau

    Ticket Support Crew

    Thanks. That would be why I deleted it because it had been resolved as far as i knew and the ticket was no longer needed.
  8. jimsau

    connecting with Dreamweaver

    It works for me. What error are you getting?
  9. jimsau

    Ticket Support Crew

    P.S. As in your post that was 12.5 hours before your support response. That was actally made after I deleted the ticket. 8) And it's not fair you can edit out the "But the customer is always right" you added on the last line of your last post and not show an "edited" notation when you remove...
  10. jimsau

    Ticket Support Crew

    Yes the secured domain issue was Asp. That was the second sub-domain problem. I had an error in the database connection and instead of the error saying there was a connection problem it was saying the page was not found. That makes it damn hard to resolve any error issues. Of course this was not...
  11. jimsau

    Ticket Support Crew

    I did give you a chance, and it seems to be the communication that is poor, not necessarily your support. This may be a problem with h-sphere alone. It might be the messaging system causing this communication issue. Anyway as I said the problems seem to be worked out and things are working...
  12. jimsau

    Ticket Support Crew

    Yes I closed it when this apparently imaginary issue was fixed by someone other than me and no one had responded in 14 or so hours anyway, What was the use in leaving it open. See your own post #12 for what you didn't say. I am exiting this arguement now. The issue has been resolved ...
  13. jimsau

    Ticket Support Crew

    I just checked my e-mail just in case and the only thing that was there was some new copies of the confirmation of the trouble ticket being received. For some reason they are being sent in pairs quite often. This is the first time they came a day later as well. #9046 was the number by the...
  14. jimsau

    Ticket Support Crew

    The ticket was open for 2 days before I closed it. It shouldnt have been a problem when they had replied at first and asked for more information to look into it before I closed it. I never agreed to any damn server transfer when I never knew about it. Just agree that your support system has...
  15. jimsau

    Ticket Support Crew

    You just said above that you changed my server. Make up your mind. My domain was working fine. The subdomain created under it did not work at all. Not the IP it showed nor the instant domain access alias were working at all for the subdomain even though they were for the domain. They...
  16. jimsau

    Sub Domain Question

    Apparently they switched servers for me and I didnt get the message. So I have been cussing everything this morning trying to update my files after they started working and since dreamweaver was still pointing to my win6 instead of the IP I was updating the old files on the old server I guess.
  17. jimsau

    Ticket Support Crew

    My subdomains wouldn't work. Not even their instant access aliases to them. They must have started working when you changed servers.
  18. jimsau

    Ticket Support Crew

    Not me, I didnt request any server changes. But don't change anything now. Things are finally starting to work. That might explain why non of my files I was updating were actually making it to the server. I was still pointing to win6 and not my IP in dreamweaver. I never received any message...
  19. jimsau

    Upgrade account

    he can change it from his control panel if they are grouped together in your reseller account. I have only played with this a little bit but did figure out that part. :P
  20. jimsau

    Ticket Support Crew

    Yash, I have asked for updates and not received them after 12 or more hours of being left on hold. This stinks. We should at least be given an idea whats being done about the problem. I had sites down last night and the only reason "one" of them is back ojnline this morning is the internet...
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