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Smoke is thick here! Above link: http://mail.domain.com was taken literally. So, I went to: http://mail.domain.com and discovered Surgemail. Like wow! I?m burned out! Brain is fried. HA! Going to the couch for a hour nap. Thanks to all for the tolerance. nt

Thanks for the replies. The link provided above upon arrival to link page states: The following are the main end user surgemail interface pages. You may want to place links to these on your main web pages webmail link: http://mail.domain.com/scripts/webmail.exe Is this the link we...

It looks good but how do i install it on my acct? what is the cost? is it provided by jodohost? Thanks, nti

can we use webmail on our sites? if not, which email software is avail. to use with h-sphere? software which allows a person to read and send email. thanks, nti

I Have turned Frontpage off and on thru control panel as per your suggestion. No effect. Frontpage will not open site. See below attached image for frontpage message. I have not been able to perform maintenance on my site for several weeks. Please correct this problem or advise me as...

Can not access my site. Have opened two support request to no avail. Requesting Jodohost support team to correct the problem. I have tried for many days to correct the problem without success. I have utilized the h-sphere control panel to fix the problem to no avail. Below are the results...

Are there instructions on H-Sphere Backup methods? What safe-guards are in place for your reseller H-Sphere if system fails or crashes? How do I backup all the many hours of H-Sphere customizations and settings that have been set-up in Reseller H-Sphere? All feedback welcomed. Thanks, nt

Ravi, thank you for the prompt replies. I am not implying that JH is charging money for which they are not eligible. I have only attempted to create community efforts and feedback, for better understandings, insights, communication and relationships between JH and Resellers. I believe...

What method or way is available to discover or inspect programs or files on a VPS acct ??? Would appreciate feedback from resellers and/or jodohost as to method a reseller should use to monitor resold vps accts for "purpose of assurance" that no improper activities are happening!? I have...

VPS control panel is that which I am referring to: My client leased a vps plan. The client VPS control panel states: VPS Memory resources in use. = 3mb in use. VPS Processes in use: = 6 processes up and running. Why am I being charged for 512 and 160 if it is 3 ??? and 6 ??? ?(...

Reseller Plan: = Value Host VPS Specific Features Included: VPS Virtual Mem 128 VPS Processes 20 Extra Charges: 0.10 per item per month. Herewith is the dilemma: Main Reseller CP / Resource Prices for Reseller: VPS Memory resources in use. = 512 VPS Processes in use: = 160...

This is a multi-part question concerning: Adminstrator "Reseller" Control Panel at 3rd Party Tools / Hsphere Templates / Support Selector AND Client Control Panel at Support Center 1. Knowledge-base option. What method is avail to open new window at specific...

thank, Vashishtha That was the advise i needed. I was using the user-name instead of root. seems to be working. thanks again, nt :)

yes, IP is now pinging. however, can not log in thru ssh. I am using secureCRT. SSH will not accept password. However, with putty, i get the same password error. are there specific guidelines or username / password restrictions? Utilizing ssh2. [email protected]...

I setup up new vps acct. The ip is not pinging. Time-out is. Is vps dns zone required before ssh is possible? Will not login thru ssh. IP number assigned via hsphere during vps setup...time-outs during ping effort...is the issue IP related? All feedback invited and needed...

The ssl on cp does not seem to be working!? Issue: my*****.biz is still showing up as certificate holder. The following steps were performed to correct the problem. 1. Added new sub domain to main domain. Ex: Added sub domain cp.mydomain.com to mydomain.com 2. Assigned dedicated...

Reseller Control Panel calls a "Security Alert" thru IE Browser. Certifcate Issued to: *.m****here.biz Can I fix the shared ssl thru *.m****here.biz by installing private ssl? I do not wish for a security alert to pop up when my clients access their control panels. All feedback...

SP2 can also cause issues with login scripts. Try this on IE Browser 1. Tools/Internet Options/Privacy Must be at Medium or default level. 2. Tools/Internet Options/Advanced Restore Defaults nt

I am recoding all pages not requiring the php ext. Going to shared borders html instead of the "php includes". The required php files will be checked for full path vs relative path and modified as needed. I will get back to this post after modifications. Thanks, nt note! the links...

Thanks for the feedback. Thru my H-Sphere CP...the following php switches are on: php. Are there other items within the cp that would be effecting the php pages? The page that Stephen is downloading in 3 seconds, takes 13 seconds on my machine. MSN, CNN, Comcast and other large pages...