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If you'd like to provide a "How To" so I CAN submit a ticket, I'd be happy to. I haven't been able to use that system in months. None of my logins work. If you can't provide a reliable system for me to submit support requests, then I expect someone to answer my inquiries here.

Ya know, I decided to use Linux/MySQL for Joomla sites, wanting to get away from the headaches I encountered running Joomla on the Windows platform, and for the most part things have been great. That is until a couple of weeks ago when something seemed to go awry. Why the "500 internal server...

For the last couple of days I've noticed extremely sluggish performance on a new domain/website I setup a couple of weeks ago. Sometimes it just fails with "Error 500: Internal Server Error". Before I jump through the hoops of the ticketing system (which I hate) I thought I'd check here first...

Email sent.

Yeh, tried the links listed on the support page, but can't seem to remember my login. I'll have to send email later. About to head out for the day. Thanks for the response guys.

It's been so long since I've opened a ticket I'm not sure which system to use or my login. I definitely need to open one, because the site can't connect to the MySQL server after the move. I updated my configuration.php to point to the new server (mysql3 instead of mysql2), but I'm still...

Just dropped a domain/website from the Windows hosting side and recreated it on my Unix/PHP plan since the site is Joomla based, but the MySQL server listed in my new control panel doesn't seem to like me much. Can't even connect to it by IP address using SQLyog (which I could only 30 minutes...

Your opinion is noted, but sounds more like sour grapes. I've used FrontPage extensions for over a decade an never once had any major issues that I couldn't resolve. Granted, the only reason I used them was for connectivity and the ability to edit pages on a live site. I never used any of the...

So my only options are to create/edit locally and upload via FTP? That's not acceptable. I signed up for Windows hosting so I'd have access to the online editing capabilities afforded by Frontpage, Expression Web, and Visual Studio. Without those extensions installed none of those work the way...

Registered a new domain this morning then tried to go through the signup/moderation/approval process and received the error in the screen shot when I tried to create the account. First time I've ever seen this. It indicates a trouble ticket was created and someone was notified, but I'm not...

PM sent.

Site performance has sucked all morning, and now I'm getting this:

Any word on this yet?

Ah, gotcha. Thanks for picking this back up Stephen. It's still not a major issue, but a minor annoyance left unchecked can become a huge nuisance over time. :)

No prob. Just wanted to make sure it hadn't completely slipped off the plate. The pause is more of a minor annoyance than anything really. Certainly not a show stopper.

Just wanted to follow up on this. The site still has a short pause before it completes loading a page that wasn't there prior to the upgrade. Any headway on figuring out the cause?

No worries. The site loads fine. The slight delay was just an oddity I wanted to point out in case it was a smaller symptom of a bigger problem. Whenever the priority issues are resolved is fine. Thanks again Stephen.

There's still something a bit odd going on. The site takes a bit longer to finish loading every page than it did prior to the upgrade. Watching the status bar in FF/IE shows the momentary "hang" before it finishes loading. Also seems the Control Panel in Joomla takes longer to load and finish...

Okie doke. Let me know if I need to put in a ticket, (or will this will just be added to an existing post production bug list?) Thanks Stephen.

Is there a different path I can update my config to point to?