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Can you release me domain without waiting for my account to be deleted? I created a new account but I cannot upload my website because I have to wait 24 hours for my old account to be deleted. I tried to log into my old account to delete the domain but I cannot log in because it is suspended...

I am wondering about the VPS hosting. The banner on the left side of the page says "Linux VPS 9.95/month" but when I try to sign up its $34.95.

Thanks. I messed up on a purchase and I have two trial accounts, the second account I intended to choose PayPal but I chose the wrong option. Billing emailed me and I think they thought I was a spammer. I am trying to make a PayPal account but its got my domain name locked out now. I...

So your servers are in the United States. I am wondering where you store the customer details. When I give you my name, and credit card information is that data stored on the US servers or is that stored in India? I want to make sure my personal details are stored in a same secure location as...

Why is performance lacking on Windows? Is this a vB issue or a JodoHost issue? Jelsoft tells me that vB works just fine on Windows. I am using vB but my website is creating using .Net so I need to install on a Windows server, unless you have a Linux server that supports .Net 3.5

I have no idea maybe the internet is messed up and cloning the email during transport to my dimension. I knew that new worm hole would not work correctly.

I guess it could be but I dont see how I would get two emails unless two were sent. Maybe something else is going on, but I know that there is a maintenance issue in vBulletin that makes it send thread and password notifications twice. I don't know about spam posts. Guess it doesn't really...

P.S. There is also something wrong with your forum, it may need some maintenance because every single time I get an email from you I get it twice. I got my password recovery email twice, and every time I get a subscription of private message notification I get it twice. Maybe you are...

Ok... Thanks. Just wondering, about how many customers and how many websites does JodoHost currently have? Like for shared, reseller and other options? I'm cerious to know how big of a company JodoHost is, or if its a small company.

I was on chat from the www.jodohost.com website, and I clicked the flashing red "Live Chat" link at the top-right of the page. I tried it again this morning (a few hours ago) and just left it open, after about 1.5 hours someone responded and asked if they could help me. Maybe they are just...

Now my original question is: I created a couple email accounts from the H-Sphere. I want one of my friends to have one of the email accounts, but I do not want them to have access to H-Sphere. So how do they check their email? They do not have access to Microsoft Outlook or anything like...

Please tell me what is the point of LiveChat. I created a live chat this morning, and it said "Please Wait..." for 45 minuets, and no one ever came to the chat window. I got pissed off and cancelled the chat. This is not the first time this has happened, and 99 times out of 100 if someone...

Ah, well I figured it was just the normal, as Its been up and down so much lately.

I don't know by my website is complete offline now again. I get a "Page Cannot Be Displayed" error now. For the past several minuets. Most likely causes: The website is under maintenance. The website has a programming error. This error (HTTP 500 Internal Server Error) means that the...

It just came back up at 7:00:00 PM -600, right on the dot. Edit: As of 7:06 PM -600 its starting to run really laggy and slow again, pages are loading but they are taking a good 30-40 seconds to load. Edit: 7:09 PM -600 Its offline again just says "Page Cannot Be Dispalyed" now.

I did PING on 8 different websites, Google, JodoHost, Microsoft, etc... All working correctly. I did PING on my webisite and it says "Unable to resolve host. The server is not responding." I still think I might have to switch hosts. This has been almost a week now and nothing getting...

OMFG I MY WEBSITE IS DOWN AGAIN. At 6:46 PM -600 It is completely down with random tomcat error message, I've tried a ton of other websites and my website is the only website I can't connect to.

I think its unlikely that me and you have the same ISP, because I am in the USA and you are in New Zealand. It seems I am not the only person getting the exact same error randomly since this week so its not an issue with my ISP. And when tech support restarts apache it fixes the problem...

The error I get says "This is a server issue" and says that one possible reason for the error is a service like tomcat being down. I don't know what is causing this. I get the error randomly everywhere in the website, inside the admin control panel, browsing the forum, browsing normal html...

I do not know what part of random the support does not understand. I have been getting random issues for over a week where I get a error saying that tomcat engine is down. Everytime I contact support via my ticket of live chat they tell me sorry this is working fine nothing is wrong. Hince the...