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ok thanks, let me see if I can do it myself first and if not I will make a ticket - thanks again for your help :) ~megan

hi stephen, thanks for the reply - that's exactly what I did, or at least I think so because when I log into the reseller admin the service account shows the new amount of disk space when I look at it, however when I log into the actual user account using the service plan, the old amount of disk...

Hi - I realized that I did not allot enough disk space to my service account. I went into my plans and edited the plan to allow more space but when I log into the service account it does not show any increase. What else should I be doing??? thanks, megan

Thanks! Hatton - I emailed you on it, megan

Hi - I did try the regular <cf_statistex> call in the same directory (sorry forgot to post that one) but still no passing of variables and unfortunately all the files are encrypted so I guess I will just go ahead and get a more uptodate tag as all the time this has cost me has more than eaten up...

Thanks for the reply - that's the problem, it is something I purchased a while ago and never did anything with now that I want to use it, the tag author's site is no more and I can't even find his name online except in a couple of old places - I am sure the tag was written before mx, but before...

Hi - I wanted to use a custom tag for stats for my client so they would not be logging into the web admin and maybe messing with things. The tag (statistex) works fine on my local machine which is cf5, but on this server while it does not throw an error, no variables seem to be being passed to...

Everything seems to be working this morning :) - So, Thanks! to whoever made it happen, megan

well still waiting to hear something from support - can anyone at least let me know the correct format for setting the path in the admin, is it / or is it \ do I include the home folder above the web root ??? I mean is it /accountname/dbfolder/mydb.mdb or ??? thanks, megan

Thanks! - will do :D ~megan

hi, I am trying to set up (for the first time here) a dsn for an ms access db. since it is cfmx, do I need to put in a support request to have the dsn created in cfmx admin? also, how is the path supposed to be set up? physical path like mydbfolder\mydb.mdb or mydbfolder/mydb.mdb thanks for...

Okay, thanks! I appreciate your help and also your communication :)) ~megan

Thank you SO very much - Was the wrong ip my fault? - I was following the step by step tutorial (step2), and need to know what I did wrong, thanks, megan

Re: login panel comes up when I try to browse service domain - still need help Hi - I am still having trouble with this - two days ago I changed my service domain dns settings to the ones I created in my account, but still no improvement - hoping this has happened to one of you and you figured...

Thankyou very much for your advice - I certainly will do that :) ~megan

Thanks! - I was hoping there would be no need to make a special account for them, but wanted to check with those of you who have experience :) ~megan

Hello - I have just started here with my first ever reseller account. I have a couple of non-service domain sites (other types of business) of my own that I want to host - in your opinion should I host these under the service account I created, or should I create a second non-paid (without...

thanks, I'll let support know :) ~megan

Hi - I am new here and having a problem pecular to my computer/browser and am hoping someone else has experienced this and can tell me what to do. I signed up for a reseller account and have created my service domain, but when I try to browse to the domain (http://www.virtualdivas.com) a login...

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