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One of my clients wants to run a piece of commercial software called SlideShowPro Director. http://slideshowpro.net/products/slideshowpro_director/slideshowpro_director They have a compatibility test which I downloaded and it checked out. (I think all it needs that's special is GD...

I've searched in vain for the link to "Compare Plans". I thought it used to be on my reseller plan page, but now I can't find it. I can find links to each single plan, but no link to compare specs side by side. Anyone know what this link is, or if it's available?

Stephen, I'm sure it hasn't been a fun evening for you. Once I figured out what was happening I explained it to all of my customers and they've been understanding. Thank you for your efforts in getting this resolved. I hope you get a chance to go grab a beer or beverage of your choice...

Tonight I got a weird error. Trying to access CP (with correct URL) took a very long time. I eventually got a message "Control Panel is not responding. It could mean that HSphere is down or not available." (approximate wording). I jumped over to forums to check for any open issues, but when...

Just wondering how this has been fixed? I'm still getting that error: "You have attempted to establish a connection with "mail.mydomain.com" However the security cert belongs to *.m****here.biz [etc]" Mail does go out, but I get that message every time.

Just wondering if anyone else has had customers complain about "slow" sites? I've had several people email me about it, but when I check their sites are now running fine. But strangely, two of the clients who complained are on servers at a completely different ISP, so I don't think it's a...

Same here. Made no changes and was sending mail fine yesterday, but this morning I get the warning: "You have attempted to establish a connection with "mail.mydomain.com" Howwever the security cert belongs to *.m****here.biz [etc]" If I click continue, I then get a warning: "Sending message...

I have a .com domain that's working fine. I also have a .co.uk domain that currently just forwards to the .com I need to add some POP email accounts on the .co.uk. Is it possible to do something like this? Is there a way to make a domain alias that would work for email, but still forward web...

Arathra, Don't know if you've solved this, but I regularly get asked for something similar. What I usually tell people is to have their clients use HTTP to download the files, rather than FTP. Basically, User A uploads a file to a directory on the web server, then sends an email to User B...

I have a SQL table with a varchar field that contains dates in two formats: 04:16:59 Oct 12, 2005 PDT and 10/17/2007 8:01:19 AM (the field may also be empty) (it's inserted there by an automated PayPal IPN script, so I can't change how it's entered). I just want to be able to display...

I haven't opened a ticket on this yet because i can't document it, but I've got reports from several clients now that they are receiving email days or in one case weeks after they are sent. Has anyone experienced anything like this?

Stephen, I've got an open ticket on this one also, RS #RTW-37554-344 Just been told by support that they cannot comply. The issue is Win servers accepting connections with SSL2. This is an absolute requirement - I've fixed all the other issues, but we're still failing on this one item...

Does anyone know if I can just delete the /aspnet folder that is automatically added to my Windows hosting accounts? So far none of my sites use .Net Likewise for the aspnet_client folder. I know I can just tell spiders not to index these with a robots.txt file, but this always seems more...

Early on I had some problems with Firefox. Not blank page, but some icons would not show up. I had made a setting to load graphics only from requested website (to stop adverts popping up on CNN). Somehow, this was blocking some CP icons, so it appeared certain options were not there...

It's been two days now, and still no ticket has appeared in my Cerberus ticket history. Just sent you a ticket by email.

I was on LiveChat earlier and they requested I submit a ticket via Cerberus. It's now a couple of hours later and my ticket has still not appeared. I submitted this via the web at Cerberus Helpdesk :: Support Center (as requested on LiveChat) It's also not showing any closed tickets -...

In the past I've had multiple Access .mdb files for my various databases on a data-driven site. It made it easier when I would have to upload a new db after making changes. I just switched my main db to SQL server, and I wonder if there's any performance or other reason to move all of my...

Sending mail using CDOSYS. Scanning past posts on SMTP auth, I believe it was said that if the "From:" address is on my domain, then that effectively passes for authentication. However, I'd like to ensure hackers can not use my forms to send mail (I've had this attempted several times in...

I saw a thread about this before, but it said it had been fixed. I use CDOSYS to send emails. I just got a reply from Comcast: smtp;521-EHLO/HELO from sender 64.187.***.** does not map to win in DNS (IP starred out by me) Any ideas? It may be related to SMTP auth, but I'm going to open a...

Stephen, Sorry to open this topic up again, but I took your advice and got AquaDataStudio. I'm able to connect fine to my db with ADS. However, while I've been testing, my old Access data has been getting updated. I now need to get the new data into SQL Server. Of course, ADS has no...