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Great - lots more spam to look forward too! Thanks Stephen!

Thanks Akshay.

I think emails to my domains on Win19 are getting through now. But, a question: some are arriving dated 26 Aug etc, so does it take a few days for DNS and so on to sort itself out? Is it possible that some have just vanished into the ether?

Stephen - any chance of some help on this - nothing getting through to the Helpdesk. :-( In an earlier post you say "Go to the dns manager, remove that mx record with the delete icon, then hit the 'restore default mx records' icon and it will resolve." Maybe - but I don't seem to have a...

None of my domains on Win19 are receiving emails - they can send them OK. The domains show up OK , eg www.XXXX.net etc all fine. So, not a DNS issue? I've raised a ticket but can't tell if it has been received as my re-seller email address is not receiving. In my Reseller CP this bit...

Hi WebFire - my Web 4 sites are working again now, but, there may be a snag with receiving emails. I'm about to run a test by sending emails from my Gmail account to the various domains on web 4 to see if they get through. The CP shows a very basic page for logging into but is fine once logged...

Thanks Stephen - on the radio weather report just now - severe storms affecting the East Coast - take cover!

No doubt part of the ongoing Waco saga, but some of my sites are not responding on web 4. I've raised two tickets, but I don't think they're getting through - consequently I can't say what the ticket numbers are. If Stephen has not yet been taken away by the men in white coats, would he...

Ah I see......thank you.

Sorry for late response - here is the ticket ID LXY-16580-503

My CP is down and the Jodo Reseller Help Desk is not responding. (so can't raise a ticket) ?????????? Later.....Helpdesk now OK again so have sent in ticket

I've sent tickets in but here is the problem. They are all Joomla sites using MySQL8 With regard to name servers, my reseller account name is yyyy.net which is registered with Jodo Domains along with 2 more domains in the same Jodo Domains account. The nameservers are all correct and yyyy.net...

Me too - no CP. It's all down to the move to Waco - must be a nightmare for poor old Stephen.

Reset to what - the one I PM'd? I still can't login to Web4 FTP nor Filemanager from the CP and still can't login to the Helpdesk.

Sorry Stephen - PM'd you with it.

Just sent you a PM Stephen with the info

Just had an email from the Helpdesk people saying the login probs should be cured, along with all the DNS snags. Sad to say, neither is true - no change from a few hours ago.

Sorry Stephen - my PM box was full so I had to clear it. The answer is an Authentication failure I'm afraid.

Thanks Stephen - I replied - it's Web 4

I suppose these are related to the Waco move. Not possible to use FTP nor the CP File Manager. Also, Helpdesk still not accepting logins.