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I've got SmarterMail 4.3 running on my VPS. I've already opted to eliminate SpamAssassin from the package to keep things ticking over, but as my clients start hammering it, the memory overhead required to keep that beast fed is beginning to cause trouble. Other than the obvious "get a...

Trying to figure out why my Plesk is really pokey lately -- I've got adequate memory, everything else is running fine, IIS + sites on the front end are responsive enough, but it takes several minutes for each screen in Plesk to load. It's kinda tedious. Should I simply try a reboot of the...

Argh, that sounds a little vague. Like driving by Braille... So... is my solution to convince their sysadmin to open a wider hole in their firewall that covers my entire chunk of IPs? He's already leery of this whole access thing thru his nice, tight little firewall -- I'd like to avoid...

Quick question that has been driving me crazy all day: I've got a client running an MSSQL server on a remote machine. They've punched a hole thru their firewall for requests from one of the IPs on my VPS. But since my VPS box resolves to a bunch of IPs I need to be able to specify which IP...

Will do. I actually did send a ticket in a while back on the new and improved system -- it's great, huge improvement over the old one. Particularly like the cup holders and the mood lighting... ;-) /lars

Notice that you are now selling winVPS plans with more disk space than older accounts. Do old accounts qualify for a bump up in disk space? It's starting to get a little crowded on my virtual box, and I've got a couple of big new projects in the pipeline that'll require some breathing room.

Stephen, Thx for the quick reply as always. It wasn't just smartermail that crashed (it turns out), but rather the two application pools handling everything on the server (one is strictly smartermail's web UI, the other (default plesk) is "everything else" -- i.e. all the sites on the box)...

Stephen, Rebooted to let the un-patch take effect, but I don't think it solves anything. I'm still seeing really poor performance now -- every few minutes something causes the application pool error that I described earlier, and eventually IIS comes crashing down. I haven't changed...

Stephen, Thx for finding that. I'll get the ticket set up. Just in case others are seeing similar behavior, here's what I'm getting: 3:55:25PM A process serving application pool 'plesk(default)(pool)' suffered a fatal communication error with the World Wide Web Publishing Service...

Since last weekend's reboot I've been seeing weird IIS crashes caused by ASP application pools failing repeatedly and eventually pulling down the entire system. My server had been running rock solid for weeks until the reboot, so I'm wondering if y'all have any thoughts on what might have...

Thx, Tanmaya. That's helpful. What version of MySQL are you currently offering with the Linux accounts?

I'm bringing a developer on board for a project, and he is a wee bit picky about his platform. I need to get him a sandbox that matches his dev environment, but I can't find any detail specs on the Jodohost shared linux accounts -- the only thing I do see is that they're PHP 4, not 5. What...

Stephen, I'm wondering if it would be helpful for you & the tech guys to put together a VPS 101 FAQ now that you've had a decent # of more or less experienced users running various setups for some months. I know I would have loved to have been given an informal user's manual that could...

Patrick, as a relative newcomer to the world of VPS myself I can appreciate your confusion at how to work in this strange new world of unmanaged services. It takes a little getting used to, it takes a *lot* of homework and an equal amount of effort on your part. Read the fine print: it...

A quick check with mxtools (mxtoolbox.com/blacklists.aspx) shows me that the good folks over at TQMcube (removals.tqmcube.com/index.php?x=&mod_id=1) still have a large swath of jodohost IP's blacklisted (including my mail servers). I tried submitting a removal ticket with them a while back, but...

+91.11.41629431/2/3 -- that was the only number I could find when I did a quick google search for for jodohost contact info -- that's the same number that's listed here: Cerberus Helpdesk :: Support Center. I see now that you've got +91.11.51629431 listed on the support page (that page...

I appreciate all that Jodohost's support staff are doing. But I think a tweak my be called for. This AM (EST) when the DDOS attack hit, I wanted to get a status report to give to my customers, and since jodohost.com was down I thought I'd try the "24x7x365 phone support" number in Delhi. It...

Anyone have any insight into the problem with AOL's "421" failure to receive properly formed and identified email? I just moved a client to my jodohost mail server, and one of the staff there have an auto-forward to an AOL account that promptly has started bouncing everything it gets. What's...

FWIW, if you're trying to use CFFORM you need to make sure that the js scripts are in the CFIDE folder within the site that's using it -- when CFFORM generates the validation javascript for the browser, it sets up a call to two js files to make things work. The page won't break if they're...

stephen, Thx much for the lead to dnsmadeeasy -- their services look perfect for what I need, and their offerings of mail failover servers is an excellent add-on for my clients.