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For a couple of days now, my VPS IIS 6.0 has periodically (every six hours or so) gone offline -- all my visitors get when they try to hit one of the sites on the server is a "Service Unavailable" error. Once I realize it's gone belly-up I can go in and reset IIS (command prompt: iisreset.exe)...

Just to clarify: yes, unzip w/ webshell will work, too. The problem I described comes when the php unzipper goes to work in connection with using the joomla install function to upload, unzip, and install a new (and usually zipped or tar'ed) module or component -- since PHP is doing the work and...

fischermx, the joomla ownership thing is a pain in the neck -- it can screw everything up for you, particularly if you try to run tight security on your joomla install. I've found that using the joomla explorer extension to upload stuff will sometimes allow you better control of the owner...

just here to back up david and captain: as a long-time jodohost VPS client I concur: the tech guys go out of their way time and again to help far beyond what they're contractually obliged to do. It's quite understandable that you're eager to see your problem solved (I've been there!), but...

None of my client accounts can log in to file manager in the control panel -- they get a username/password challenge window, but their account login is not recognized. This was not the case before the control panel update yesterday -- click thru to the file manager app would give them instant...

I'm setting up a client that only needs me to host a subdomain on a static IP (subdomain.client.edu). DNS is 3rd party, mail will be 3rd party as well. In order to establish the account w/ the subdomain I have no option but to first establish the full domain (client.edu). I appreciate that...

i need to restore (or, more precisely, retrieve for offline use) a subset of files from one of the incremental backups currently shown in my virtuozzo control panel. what's the best way to go about that -- I *do not* want to restore any of the files from the backup onto my vps. is there a way to...

shelby, thx, very helpful -- i had a nagging suspicion that would be the end result here. I think I'm going to take a different route: I'm setting up the client with a separate account for the CF site; it'll mean separate billing, but that way at least I can avoid the hassle of pulling down...

I've got a client with a handful of domains under a basic linux account. Now they want to move over a ColdFusion site from a different host. What's the smartest way to facilitate that move -- should I upgrade the entire client account to one of my pre-configured CF plans? If I do so, how will...

Thx, stephen -- no, I know a .com nameserver will work just as well as .net or any other tld :P, but since the .org top level registry is separate from the .com and .net scope, I keep getting error messages from registrars that they can't make the change to a .net name server for a .org domain...

I've got a domain (xxx.net) set up to act as a name server for my reseller account (ns1.xxx.net and ns2.xxx.net). It works fine for managing my .com client domains, but when it comes to .org sites I realize I may be better off establishing a set of .org name servers (e.g. ns1.xxx.org etc.)...

jph, absolutely -- as far as I can tell, the risk factor is about the same, but the hoops I've got to jump thru to do it their way are substantially greater. They would prefer nothing more than to shut their firewall tightly and let no-one in or out; this whole discussion is only being had...

Tanmaya, thx for responding. No, unfortunately they're refusing to go with an option that uses a static IP on my end for identification -- they claim someone could spoof the IP too easily. It's too bad, because that would make the whole thing so easy. They seem to really insist on a VPN...

I've got a CFMX site on a VPS box that I'd really like to move to my reseller account. However, the client requires interaction with a remote MySQL server (would be scripted queries from CF) as well as some remote file access stuff (FTP'ing images from a remote server) -- all of that thru a...

Ping?

I'm setting up a CF account for a client, and I'm hoping someone can tell me if the reseller CF servers run the efflare image processing tag -- Stephen mentions that it's installed somewhere in this thread (http://support.jodohost.com/showthread.php?t=6362), and I'm pretty sure I had it running...

A client of mine is requesting that I provide a certificate of PCI compliance to continue handling their e-commerce. I'm working my way thru ScanAlert's mile-long set of specs, but many of the Qs relate to network infrastructure issues ("are changes to routers logged?") that I leave in...

I'm migrating a couple of joomla sites from a Windows VPS to a linus install on a reseller package. Trying to figure out what to do to get register globals switched off (why is it still 'on' in php5?), and I'm also trying to figure out what to do with session.save_path -- it's not defined in the...

Thx Stephen, Very helpful, as always. I'm going to re-assess this whole email mess and see what makes the most sense. I really want to get out of the email-and-spam-filtering business...

You're talking about e.g. routing stuff thru a postini kind of deal before it hits the server? I think that's a great idea -- anyone have any idea what stuff like that might cost (setup/monthly) for, say, 20-40 domains, and a total of <500 users? I've looked at postini and some of their...