Search results

I guess the question is... if other customers are bringing the server to a crawl what is done to protect the other customers? I know there will always be short term hits from time to time... but if it goes on for a while what do you normally do in this event?

And I spoke too soon on minor delay. Still getting large delays at times.

What was causing the big delays? What is causing the current minor delay?

Hopefully this will get resolved quickly.

FYI: It sometimes will eventually display most of the page. Probably something hogging CPU or some process gone nuts. Waiting to hear back from ticket submission.

It appears web5 is down. Ticket number is OWY-62215-536. Submitting here so others on web5 are aware of situation.

My client normally gets into his control panel and clicks on the File Manager and it takes him straight into the file manager. However right now it is prompting him for a user and password after clicking File Manager. We thought maybe Jodohost now required him to enter this, but it will not...

Re: IP migration completed, however some control panel URLs may take some time to res The control panel is working for me now... but don't know if they are still working on it or if it is complete. But good to see it going for the moment.

Re: IP migration completed, however some control panel URLs may take some time to res The status had said "IP migration completed, however..." So I wanted to make sure I understand the however part and what it will take for it to be back up.

What IP address should we see the reseller control panel for HSPhere Cluster 1 resolve to: https://cp.m****here.biz/psoft/servlet/psoft.hsphere.CP I and my customers cannot get to the control panel. the cp.m****here.biz is resolving to 173.0.129.1, but don't know if this is correct. So...

I have yet to hear back via email about this problem. Could someone please examine ticket RS #BDW-19232-716 and provide me some feedback please. Everything worked up until the swap to new hardware.

Email sent.

I still cannot log into the Help Desk... could someone respond hear and let us know what could have changed to cause this to fail on the new server, but was working fine on new server? I have tried IP address and no change. I have tried port 25 instead of 587 and no change. I downloaded the...

My same customer that was having slow down issues with Web5 is now seeing the following error: "Error 2: Language string failed to load: connect_host" He has the PHPMailer script (been in place for a couple of years" is all of a sudden failing on the new server. Here is the code he has...

Pinging does hit 173.x. Will we likely see any more issues? Or do we know why it was so slow for a brief period?

Same here as well.

Web5 has hit some more blips today. My customer is calling me and saying this is happening everyday. I checked and it took almost a minute to load the last page... but 5 minutes later it is loading fine again. Is there something going on now? Is it over to the new hardware yet?

So Web5 is indeed going to become active on new hardware?

Hmmmm... I updated the ticket a while back, but my update still has NOT shown up. So my guess is no one has looked at it. Web5 is still running slow. Steve, since the ticket doesn't appear to be updating could you take a look or see what is going on please?

We are having the same low down for web5. I updated the original ticket and await info on what is going on.