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That's the problem Stephen..for me personally using AWStats or Webalizer for my sites is not a problem since I tend to rely on Google Analytics mostly. However other people simply get familiar with one way of doing things and come to depend upon it.

Hello Manish, For the specifics please refer to ticket number: KQR-92023-406 There you will see that there are 6 Domains on Win7, One Domain on Win27, and One Domain on Win30, where either AWStats, Weballizer, or both are not working. Thanks!

My patience is at an end. OK Stephen so what is the resolution for me then? That's wonderful that you have verified that it is working for *some* accounts on Win7. I can assure you that it isn't working on mine and hasn't been since March 1st. It isn't only on Win7 that the problem still...

Hi Stephen, Still no joy..While I didn't check all of them..the ones that I did check..none are working with AWStats which is what everyone is complaining about the most. I know you guys are working hard at trying to find a fix both locally and with psoft..but at this point I need to know...

Hi Stephen, No change on all the accounts I checked. I just turned stats off and then on again to see if anything changes tomorrow as a result of doing that. I will let you know.

Ugh! and it is in the Spamhaus CBL listing again: http://www.spamhaus.org/query/bl?ip=64.187.106.138 I just don't get it..why is my domain and mail being impacted by a CBL for AccelerateBiz? What is the relationship between JodoHost and AccelerateBiz? Will moving my domain somehow get...

Hi Manish, If it would somehow help I can also start another new ticket giving you all the accounts that I have that are not working. (but most are on Win7) Please let me know. However I can assure you that depending upon what server a domain is on that at times AWStats does not work or...

Hi Stephen, Unfortunately it's back on again: IP Address 64.187.106.138 is currently listed in the CBL. It was detected at 2009-04-13 08:00 GMT (+/- 30 minutes), approximately 3 hours ago.

Hi Stephen, Not sure if this helps or not..but two days ago (I think) someone from support got the listing removed...is it possible that additional information was needed? Also is it possible that someone got some type of malicious mailing script or something into my forums..and that is...

Hi Stephen, It has happened again (actually twice more since I have posted and also turned in additional tickets) I have no idea why this keeps happening or why I am being impacted by it. What happens is this: Each time 64.187.106.138 IP which is linked to AccelerateBiz gets put in the...

Hi Stephen, OK here's some more information after doing sme checking: I have 6 accounts on Win 7 and neither AWStats or Webalizer is working on any of those yet. I have 1 account each on Win 28, Win 30, and Win 27 where AWStats appears to be working but there is nothing there at all for...

Hi Stephen I didn't check everything..but the domains that I did spot check on Win7 are still not compiling stats in AWStats. They all show 0 for April. Not sure about others yet but will check all of them again after the weekend.

Thanks Stephen! Ticket opened: BVW-64245-884

I have a problem with sending/receiving email Running mail tests I see errors like this: CDOSYS Error: Error Number: -2147220977 Error Source: Error Description: The server rejected one or more recipient addresses. The server response was: 451...

Hi thingwarbler, The process you described is exactly the way it worked at one time using GoDaddy certificates. Through H-Sphere turn on SSL support Generate a Signing Request, Private Key and Temporary Cert. Take the Signing Request to the CA. When the CA sent back the full Cert. you...

On March 8th I was suddenly billed $.50 each for 7 different Accounts/Domains The $.50 for each account shows under a column called "Reseller Amount" (I have Silverhost plan with lots of space and room for accouts left) Can someone tell me what that is for and why I am suddenly being charged...

I have needed to install 2 certs. from GoDaddy since the H-Sphere upgrade. In both cases I needed support to help with the installation as it no longer worked properly going through the control panel. (not sure if that has been fixed yet or not) I sent support the cert. and the private...

Hi Stephen, Just to let you know I did update a support ticket regarding this a few minutes ago. Has there been any progress on this issue? My customers are becoming less and less patient as it has been going on now for nearly 4 weeks. Since I don't have any update I have no idea as to...

Thank You Abhishek! I am going to attempt to install again based on your information. Thank You!

I am trying to install software from Boonex (Dolphin) which uses php and is on a Unix server. I have one error so far with the installation. It is looking for a full path to the PHP interpreter and defaulted to: /usr/local/bin/php Where it wasn't found Does someone know what I can do...