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No, we are using standard server names. the domain is floridaguardians.com Can you check to see if it's using an unusually amount of CPU processing or check logs to see if there are any issues with the site?

I have one WordPress site that is hosted here that is always getting a connection lost errors when adding/editing posts. Searching, many people have said that it's a hosting issue and not a site issue. It is a large site, so the traffic on the site is high, I'm not sure what the CPU usage is...

I use these reports all the time. The question is how do I find out the total used across all of my accounts without having to do the math myself.

Is there a report in our master control panel that shows the total disk usage and transfer traffic across all of our accounts? I know you can see the amount for each individual account, but I want to see how close I am to the limits of my reseller account to see if it's time to...

they are on a Linux Server, if that will help give a little more details.

I have a client who has had their site hacked. It is a Joomla site that needs some security updates, so I'm sure this is what caused the issues. However, they are asking what security you have in place to protect the server. Please provide me with details to forward to the client. Thanks.

I have several old clients that still have sites residing on Windows 2003 servers. Do you have a listing of which servers are 2003 and which are 2008? I'd like to be able to easily identify the sites that are still on Windows 2003 so that I can recommend that we move them off of the old...

Is it safe to delete the older .log files in the log directory? Same for webalizer and awstats? One client alone has over 6GB in the log file.

At what point will the SSL be turned off? And besides people using ancient browsers, is there any concern we should have with modifying our secure websites.

I've had this same issue and notified support of it weeks ago. It used to work on the same size files as I have successfully attached in the past.

We've been having issue and going around in circles with Tech support with our client using mail6. We have used telnet to connect to the server and have seen delays of several minutes before getting a response. Some mail is getting through, other mail is not. The sender of the mail is not...

With the recent attacks on WordPress sites, I was just wondering if anyone uses any of the Security Plugins that have been created for WordPress. Do they work? Which do you use? I've looked at BulletProof Security and WordFence. Any comments/suggestions are appreciated.

I'm seeing this issue too!

I have one client that is reporting that one mail message is being sent to people multiple times. A few people reported receiving the e-mail over 30x since Friday evening. I have already opened a ticket, but was wondering if there is something I can do to check to see if there is something...

Stephen - Can we assume that PHP Mailer and PEAR are installed on all servers that support PHP (both windows and Linux)? I'm fairly new to PHP, so I'm learning as I go. Which do you recommend? Which is most secure in preventing exploitation from a hacker? (Assuming that I include necessary...

Mail5 (173.0.142.41) is listed on SORBS and LASHBACK Mail3 (173.0.137.191) is listed on UCEPROTECTL1 and ivmSIP This is causing mail to be bounced back to us and our customers. Please look into this.

To add another dimension to this, I just accessed the e-mail through the control panel (by clicking launch). I just can't access by trying to go to webmail directory or through Outlook. BTW - I have support ticket ULZ-54751-867 referencing this issue

I've had several clients contact me today with strange issues. One client cannot access their control panel (they get the same Directory Listing error), while I can access their control panel. (Their mail server happens to be on MAIL5 and I can access it, but the client can't access their...

my clients are trying to access with outlook. But I always try to access through webmail first (if I can't access there, then I know outlook probably won't work). When I try to access webmail, mail.editedout.com, I get the directory listing error. When I try to access the mail server through...

Mail5 seems to be down. Whenever we try to access any of our client's on that server we get a "Directory Listing Denied" error message