I have resolved the Phantom Ticket thingy.
I've mistakenly used the Administrative account login instead of using my Resellor account.
Anyway, still my two other questions are not resolved.
Marry Christmas! :)
I've submitted two Tickets already, but they are not showing up on the Open Ticket list. ?(
These are two things I need help on:
1) Instant Access Domain Alias doesn't work, event after turning it off and on again. It keep displaying "Directory Listing Denied"...