Recent content by jrkaiser

HSPHERE will not let me do that in the control panel... is there another way? Please see the chat transcript...

I've deleted all A records... I've got http://www.latterdayphoto.com working... What do I need to add to CNAME to get http://latterdayphoto.com working?

I spent about an hour in support chat after a trouble ticket last weekend didn't answer my question... Simply, I have an account at smugmug.com that allows a custom domain. I need to set a DNS CNAME that takes both WWW and non-WWW traffic from my domain and sends it to domains.smugmug.com I...

I appreciate the fact that you are looking into this, however, would have appreciated more communication. I was not informed of the latest on this. I have also never had an issue previously when changing the start date to the beginning of the next month. This is the first time I have seen...

I did receive a response last night... but I don't feel it was looked into adequately. I understand what the Recurrent Reseller charges are for, I don't understand WHY they are there multiple times... for the same account. I set up "old24" 1 time, yet it shows multiple instances of Recurrent...

Hello, I have submitted 2 e-mails to billing@jodohost.com and submitted a trouble ticket on this as well... I received another e-mail yesterday that says if i don't pay the overage I will be shut off. Please help... I deleted the account in question, as it was charging $.50-$1.00 a day...

Yes, I am having the same issue. It accepts the ticket but does not show it and I don't get a response.

I'm having the same issue... except I should be on the list and never had a problem up until 2 weeks ago. I put in a ticket yesterday and today and even though it accepts it, I don't see the ticket in either open or closed ticket status. I'd like all of my domains opened to this. I filled...

PayPal Pro Gateway Will the PayPal Pro gateway be offered anytime soon?

Thank you for the quick response. I have received a quote from Sales...

I'm looking at 17 accounts and 25 domains... I'll contact sales, are they working tonight? I'm having issues with another host and would like to start moving forward. Justin

I'm hosting my sites on a different hsphere host. I am looking at moving ot Jodo... is there a way to transfer all of my sites, accounts, settings, CP's automatically? If so, is there a cost to do so? Justin